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Tuesday, October 23 • 1:50pm - 2:30pm
Next-Level Digital Gifting: Enhancing the Customer Experience

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As the role of the customer becomes increasingly more complex, there is a complete re-imagination of shopping experiences underway. With the depth of data and behavior insights now available, core retail experiences are fundamentally changing. Top e-commerce brand leaders weigh in on how they are creating new digital gifting and commerce strategies to appeal to their customers and build compelling relationships. Tap into conversational commerce, engaging experiences, unique data, personalized marketing and an opportunity to build a deeper connection between your brand and your customers.

avatar for Monika Kochhar

Monika Kochhar

CEO & Co-Founder, SmartGift
Bio coming soon

avatar for Jude Reter

Jude Reter

VP Digital Experiences, EXPRESS
Jude Reter is the Vice President of Digital Experiences at Express. He leads a multi-disciplinary team of Product, User Experience, Design and Engineering experts who are redefining personal experiences online, in store, and across all digital touch points. With the Express customer... Read More →
avatar for Amit Shah

Amit Shah

Chief Marketing Officer, 1-800-FLOWERS
Bio coming soon
avatar for Nicola Thompson

Nicola Thompson

Global Trading Director, ASOS
Nicola Thompson is the Global Trading Director at ASOS.Com, one of the world’s leading online fashion destinations for 20somethings. She is a Senior Commercial leader, experienced in creating and executing global market strategies in high growth businesses. She has 20+ years experience... Read More →

Tuesday October 23, 2018 1:50pm - 2:30pm
Wavemakers at Lido Ballroom, Level 3