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Monday, October 22 • 2:40pm - 3:10pm
Building Trust with Consumers: Explainable AI & the Future of Underwriting

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AI technologies hold the promise of improving access to credit for those shut out of the financial system by stale credit scoring techniques. According to the CFPB, nearly 50 million Americans are “credit invisible,” including a disproportionate number of minorities and young people. Hear how a leading technologist and the chief executive of the largest private-label credit issuer are working to build sophisticated mathematical models that safely approve more borrowers while also fulfilling their responsibility to be fair and transparent to consumers.

avatar for Jenny Surane

Jenny Surane

Finance Reporter, Bloomberg
Jenny Surane is a finance reporter at Bloomberg News in New York. She covers the major payment companies and trends in the fintech space, as well as Citigroup Inc. and large regional banks.

avatar for Margaret Keane

Margaret Keane

President & CEO, Synchrony
Margaret Keane is President and Chief Executive Officer of Synchrony, one of the nation’s premier consumer financial services companies. A member of its Board of Directors, she led the company’s successful initial public offering in July 2014 and split-off from GE in November... Read More →
avatar for Douglas Merrill

Douglas Merrill

CEO & Founder, ZestFinance
Douglas Merrill is the founder and CEO of ZestFinance, a Los Angeles-based financial technology company that uses machine learning and data science to help companies make more accurate and safer credit decisions. As the former CIO and VP of Engineering at Google, Douglas oversaw all... Read More →

Monday October 22, 2018 2:40pm - 3:10pm
The Avant-Garde at Expo Hall, Level 2