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James Mirfin

Global Head, Digital Identity
Being open by nature makes inclusion and progress the default.” – this drives James’ passion about open approaches to business, whether it’s platforms & products, leadership style or culture.

James believes that all firms must seize the opportunity to re-invent their business models as the world becomes more ‘digitally native’. Hence, his current focus enabling customers to solve developing risks in their businesses, through the thoughtful design of solutions which solve for emerging financial crime and identity related risks on a global scale.

On behalf of Refinitiv, James is currently advising, and leading the strategic conversations with financial Institutions, regulators and industry partners around the world to identify “who’s there” as they design digital products, channels and services through the development of a “Digital Identity” proposition at Refinitiv.
James started his career in the UK, and spent 16 years in Asia in senior leadership roles with American Express, PayPal and Thomson Reuters, living and working in Singapore, Thailand, India and Hong Kong before relocating to New York early in 2018. A self-confessed global-local, who is passionate about the opportunity created at the intersection of commerce, payments, technology and data, James has successfully created a number of scale businesses within large MNC’s and enjoys applying that experience as a mentor/ advisor to early stage companies.